We work with our clients to develop a Business Operating System (BOS) that is customized to your organization's unique way of doing things; how it operates, goes to market, produces and deals with its customers.
Instead of focusing on the people who are doing and managing the work, an effective BOS transcends this and is more valuable as a result.
Viewing your product as the business itself rather than the commodity/service you produce is key to create an effective BOS.
Discipline and sustaining are the primary elements that many companies fail to execute on and even though many companies spend all the time and resources needed to create their BOS, they are disappointed with the results. This is because the glue that holds the components of a BOS together are discipline and the ability to sustain it. When you see the companies that have been able to drive and sustain successful BOS systems it is less about new and innovative management practices and all about;
World Class companies create and reinforce a rigorous discipline around the little things that affect their customers, employees and shareholders. They have instilled a discipline in their business (via a BOS) and reinforced discipline at a personal level (via their cultures). Personal and organizational discipline help breathe life into your BOS and enable you to sustain it over time, making it the way you do business rather than just a set of hollow procedures and metrics.
Creating a BOS system that is scalable, up or down, is paramount for future expansion or contraction. The sections of a BOS are interrelated as with any dynamic operating system. Therefore, it is imperative you address all sections and understand how they influence one another as you build your BOS.
We look forward to the opportunity of helping your organization build and sustain its own BOS (Business Operating System).